Computer Networking Fundamentals
This course provides an overview of the field of local area networking (LAN) and internetworking. Students are introduced to the terminology, operating systems, hardware and administration of various components of a computer network, including network topology, TCP/IP, the OSI reference model and network security, among others. Students also learn and perform basic end-user functions and introductory administration operations of a network. Lecture Hours: 30.0; Lab Hours: 20.0; Other Hours: 00.0
IT Helpdesk Support
In this course, students will be introduced to a variety of successful customer service skills ("soft" skills) required to work at an IT service desk. Topics include achieving customer satisfaction, using effective communication skills in an IT setting, problem-solving strategies and dealing with difficult customers. Students will also explore current IT trends and different certifications that are available to the service desk professional. Lecture Hours: 40.0; Lab Hours: 00.0; Other Hours: 00.0
Computer Hardware Concepts
In this course, students will be introduced to a variety of hardware components and their related functions in personal devices (desktops, laptops, tablets, mobile devices). Topics include hardware diagnosis, troubleshooting, installation and repair; connecting networks and external devices, understanding the functions of different hardware platforms and operating system software, optimizing PC performance, and maintaining LAN hardware. This course also provides preparation for the hardware content of the CompTIA A+ certification. Lecture Hours: 30.0; Lab Hours: 20.0; Other Hours: 00.0
Computer Ethics
This course examines what it means to be ethical in the IT profession. Topics include how to interact professionally, properly using copyrighted material, managing data securely, and protecting intellectual property rights. Students will be assessed via written responses to various ethical dilemmas. Lecture Hours: 40.0; Lab Hours: 00.0; Other Hours: 00.0
Intro to Linux/Unix
This course introduces students to the Linux OS. Content includes installing and configuring a Linux OS, as well as performing basic administrative tasks such as creating groups and users. Students will also learn the basics of the most common Linux distributions, accomplished using both the command line and GUI interfaces. Students will learn basic shell scripting and vi editor usage in creating shell scripts. Lecture Hours: 30.0; Lab Hours: 20.0; Other Hours: 00.0
Network Infrastructure
This course covers the fundamentals necessary for delivering secure and reliable networking services to organizations using Microsoft network operating systems. Through lessons and hands-on labs, students learn how to install, manage and troubleshoot the network protocols and services utilized in the network operating system. Lecture Hours: 30.0; Lab Hours: 20.0; Other Hours: 00.0
A+: PC Operating Systems
In this course, students focus on preparing to take the 902 CompTIA A+ Certification Test. Concepts from CTS 1110 Computer Operating Systems will be reviewed in depth, and students will be given the opportunity to review software concepts tested on the CompTIA exam. Emphasis will be placed on giving students ample practice test material and helping them focus on reviewing and clarifying concepts from prior courses. Lecture Hours: 40.0; Lab Hours: 0.0; Other Hours: 00.0